Outbound Telemarketing Services

CRT provides expertise and professionalism in every phase of the customer contact process.  From lead generation to retention, we can tailor the campaign to maximize results and campaign ROI. Customer care campaigns can include:

  • Up-sell and cross-sell
  • Customer care
  • Customer loyalty
  • Customer satisfaction surveys
  • Seasonal campaigns
  • Others

Unique Services for Outbound Insurance Programs

CRT specializes in outbound insurance programs with a team of licensed insurance agents; offering flexibility in developing customized programs based on clients’ need.  Representatives are individually licensed in multiple states and carry a combination of licenses in: 

  • Life Insurance
  • Property Insurance
  • Health Insurance
  • Casualty Insurance

The CRT insurance agent group has successfully marketed insurance products and handled customer service calls for over 20 years. They are adept at assessing the person they are talking to and resolving their questions and ultimately generating a higher satisfaction and/or sales ratio.